Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.contemporaryplan.com. The collective work includes works that are licensed to www.contemporaryplan.com. Copyright 2011, www.contemporaryplan.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.contemporaryplan.com or purchasing www.contemporaryplan.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.contemporaryplan.com or to purchase www.contemporaryplan.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.contemporaryplan.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of www.contemporaryplan.com used in the site are trademarks or registered trademarks of www.contemporaryplan.com


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.contemporaryplan.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.contemporaryplan.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.contemporaryplan.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
www.contemporaryplan.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.contemporaryplan.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a www.contemporaryplan.com product is mistakenly listed at an incorrect price, www.contemporaryplan.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.contemporaryplan.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.contemporaryplan.com shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.contemporaryplan.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
www.contemporaryplan.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.contemporaryplan.com.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.contemporaryplan.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.contemporaryplan.com products) must be commenced within one (1) year after the claim or cause of action arises. www.contemporaryplan.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.contemporaryplan.com may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.contemporaryplan.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
www.contemporaryplan.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.contemporaryplan.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.contemporaryplan.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.contemporaryplan.com in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless www.contemporaryplan.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, www.contemporaryplan.com may link to sites operated by third parties. However, even if the third party is affiliated with www.contemporaryplan.com, www.contemporaryplan.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.contemporaryplan.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.contemporaryplan.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Shipping and Deliveries
Contemporary Plan will arrange for your order to be shipped via the most dependable, quickest, and safe way possible. We work with common shipping companies such as UPS, FedEx, DHL as well as privately owned shipping companies specializing in furniture delivery and assembly.

Please note that Contemporary Plan is not responsible for the furniture assembly, unless "White Glove Delivery" was selected during checkout as delivery method.
Due to freight forwarders shipping rate change, modification, and remoteness of your location - sometimes we are not able to offer free shipping on certain items to certain locations. When this occurs we will offer you either to get a refund right away or pay for the additional charges that are required to deliver to your location.

Shipping Types:
- Curbside Delivery : Carrier will bring your goods on the truck curbside of your address, and you will be responsible for accepting shipments as well as bringing it to your residence. If you live in tower apartments, shipment will be outside of your apartment complex.
- Inside Delivery: Carrier will bring your goods indoors in covered area, such as garage, under patio, detached garage - were goods are able to be moved in without altering any part of the property such as doors, gates and any obstacles. Due to liability carrier will not bring it into areas such as living room, bedroom and upstairs. Carrier will not assemble nor remove any packing materials. If you live in apartments - it is up to carriers discretion if it can be moved inside with minimal risks. If you've purchased inside delivery and live in apartment building and carrier is unable to bring it to your apartment, delivery will be performed nearest indoor location of your building
- Expedited Shipping - We will make sure to inspect, package, palletize and ship it priority to our other orders and will be shipped with fastest ground shipping method possible.
- Expedited Inside Delivery - All services of Inside delivery plus we will make sure to inspect, package, palletize and ship it priority to our other orders and will be shipped with fastest ground shipping method possible.
- White Glove Delivery - Where applicable, you will see this option - carrier will bring your goods inside (up to 3 flight of stairs), assemble it and haul debris. No removal of any old furniture
At the present time Contemporary Plan ships to addresses in the Continental United States. Shipping costs as well as "Free Shipping" specials are therefore only valid for addresses in the Continental United States. If you are interested in shipping your order to Hawaii, Alaska, or Canada please contact us to obtain a quote for additional shipping and/or duty charges that may apply. Please note that these quotes will be based on the destination of the shipment as well as the dimensions, weight and value of the items in question.

Delivery Timeframe
Deliveries can take an additional 1-3 weeks after the shipping date, depending on location. You can check the status of your delivery timeframe online through the carrier's web site or by telephone. Our carriers will contact you a day or two prior to arrival to set up a delivery timeframe with you.
All delivery date estimates listed on our website are approximate and we always strive to adhere to them as closely as possible. Unfortunately, these estimates are dependant on product availability from the manufacturer as well as shipping delays en route to our facility. Therefore we cannot be held responsible for beating or exceeding originally expected delivery estimates that are caused by factors that are beyond our control.
If you have special requirements for your delivery please contact our Customer Service department and we will be glad to assist you.

Unsuccessful Deliveries
If, after numerous attempts made by Contemporary Plan to deliver purchased goods and customer was not available to accept the delivery, we reserve the right to recall all merchandise for a full refund of the purchase price, less all shipping and handling costs that are incurred by us as a result. The same applies if a customer is not available to accept a delivery at a previously arranged time after an appointment had been scheduled and the delivery cannot be completed. Items offered with free shipping are dependent upon customer location and size of order. We reserve the right to alter this offer should your zip code lie outside standard delivery routes. In addition, orders for items with weights that are more heavy than usual or expected may need to be readjusted for extra unforeseen fees. No additional fees will be charged without notifying the customer and obtaining prior approval.

Returns and Exchanges
Customer satisfaction is our top priority. You may return / exchange items purchased from Contemporary Plan within 15 days.
We will not be able to cancel your order once order is placed and 24 hours elapsed or order has been shipped already. If you send us an email to sales@contemporaryplan.com within 24 hours of your order place date, we will be able to cancel your order and issue a refund, if item has not been shipped yet.
Returned items must be new and in unused condition. No returns allowed on custom orders.
Mattresses, bedding and linens are also non-refundable and cannot be exchanged.
To return items for an exchange or refund please contact us via contact form. All returns are subject to round trip shipping charges. In some cases restocking fees ranging from 20% to 30% will be applied. If your item was shipped with "Free Shipping" option, we will charge our "actual" outbound shipping charges. Returns are only accepted in their original boxes, and should be unassembled. Once an item has been assembled it is no longer returnable. Although rare, unfortunately damages during the shipping and manufacturing processes occasionally occur. In order to address any issues promptly please take that time to inspect the merchandise you have ordered upon receipt. If your shipment is damaged or defective, please notify us in writing through our contact form within 24 Hours following the receipt of your order. To help us resolve the situation we may ask you to e-mail photographs of the damages as well as a clear description depicting the damage to us. If the damages are promptly and precisely reported, we will do our best to repair or replace the damaged parts or item(s). If we are unable to do so, we will issue a full refund. You can be assured that we will do everything we can to correct all problems with minimal inconvenience to you. Defects that have occurred during the manufacturing process and passed the factory's quality control checks are not caused by mishandling during the shipping process. Contemporary Plan deals with respected and experienced furniture manufacturers that stand behind their products. In the event that a manufacturer's defect occurs, please report them to us through our contact form and we will present the claim to the manufacturer on your behalf. We will then work with the manufacturer in question to assess the best way to remedy the situation. The remedy may be a replacement of the defective part or item or may consist of a repair. Please note that most of the time defects that pass the quality control check done by the manufacturer as well as checks done by Contemporary Plan are very minor in nature. As a result, these can be easily fixed by a professional in furniture repair. Due to the nature of the furniture business, please note that Contemporary Plan cannot guarantee that the finish of the ordered wood, leather, or stone will be exactly as pictured. Imperfections or variations in the grain, color, or sheen of the wood may occur naturally. Stone finishes such as marble and granite may differ in color and veining. In addition, variations in the color, sheen and texture (wrinkling and natural marks) of leather may occur due to different dying and tanning processes and natural phenomena. As a result, these naturally occurring characteristics are not viewed as damages or defects.
Please note that images of products displayed on the Contemporary Plan website may differ in color due to differences in the resolution of computer monitors. Contemporary Plan always works with our partnering furniture manufacturers to obtain the highest quality photographs of the products and thus depict the merchandise as closely as possible.